1. Introduction

GSDR Nature’s Cave (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a booking with us.

By using our website and services, you consent to the practices described in this policy.

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2. Information We Collect

We may collect the following types of information:

a) Personal Information

When you make a booking or contact us, we may collect:

• Full name

• Phone number

• Email address

• Billing address

• Government ID details (at check-in)

b) Payment Information

Payments are processed securely through third-party payment gateways.
We do not store your debit/credit card details on our servers.

c) Technical Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Website usage data

This helps us improve website performance and user experience.

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3. How We Use Your Information

We use collected information to:

• Process and confirm bookings

• Provide customer support

• Send booking confirmations and updates

• Improve our services and website

• Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

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4. Sharing of Information

We may share your information only in the following situations:

• With payment gateway providers for secure transaction processing

• With government authorities if required by law

• With service providers assisting in website hosting or operations

All third-party partners are required to protect your information.

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5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or electronic storage method is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

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6. Cookies Policy

Our website may use cookies to enhance user experience. Cookies help us understand website traffic and improve functionality.

You may disable cookies through your browser settings if you prefer.

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7. Retention of Information

We retain personal information only as long as necessary:

• To fulfill booking obligations

• To comply with legal requirements

• To resolve disputes

Once no longer required, data is securely deleted or anonymized.

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8. Your Rights

You may:

• Request access to your personal data

• Request correction of incorrect information

• Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us using the details below.

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9. Third-Party Links

Our website may contain links to social media platforms (such as Instagram) or other third-party websites. We are not responsible for the privacy practices of those external websites.

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10. Children’s Privacy

Our services are not directed toward children under the age of 18 without parental supervision. We do not knowingly collect personal information from minors.

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11. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

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12. Contact Information

If you have questions regarding this Privacy Policy, please contact:

GSDR Nature’s Cave
📍 Nayagarh, Odisha, India
📞 +91 79082 51452
📧 contact@gsdrnaturescave.in